Public Announcements


AAHAM Legal Counsel Richard Lovich Appointed to the FCC Hospital Robocall Protection Group

The American Association of Healthcare Administrative Management (AAHAM) Legal Counsel Richard Lovich Appointed to the FCC Hospital Robocall Protection Group

Fairfax, VA- The American Association of Healthcare Administrative Management (AAHAM), the leading professional association focused exclusively on the healthcare revenue cycle, announces that Richard Lovich, managing partner of Stephenson, Acquisto & Colman and National Legal Counsel to AAHAM, has been selected by the Federal Communication Commission’s Chairman, Ajit Pai, to represent AAHAM on the FCC’s Hospital Robocall Protection Group.

The new Hospital Robocall Protection Group (HRPG) is a federal advisory committee dedicated to combatting robocalls to hospitals. The expert group will develop best practices on how phone companies can prevent unlawful robocalls to hospitals, how hospitals can better protect themselves from such calls and what federal and state governments can do to help.  This advisory committee was created as required by the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act), which gave the FCC additional tools and flexibility to eliminate malicious spoofing and scam robocalls. 

Mr. Lovich was selected from a distinguished list of candidates joining only 2 other hospital groups; The American Hospital Association and The Moffitt Cancer Center & Research Institute. His expertise will be essential to assist the HRPG in fulfilling its important mission. “Mr. Lovich has been an incredible national voice for AAHAM and will now represent us on a bigger stage in Washington” stated Lori Sickelbaugh, CRCE, AAHAM President. “Rich’s presence in this group will help us protect our hospitals in the future. This is a distinguished group for AAHAM to be a part of, and we are fortunate to have Rich representing us. AAHAM has been a leading voice on this issue and reforming the Telephone Consumer Protection Act (TCPA). His appointment is a testament of his reputation in Washington and the valuable role AAHAM has, and continues to play in these issues” added Sickelbaugh.   

“I am honored to represent AAHAM on this Committee. AAHAM’s industry leadership in the healthcare revenue cycle community is unmatched, and we will bring a strong voice to the fight against unlawful robocalls. Anything that requires a reallocation of resources by the providers, especially during this pandemic, must be curtailed if not eliminated” said Lovich.

A message from AAHAM Legal Counsel, Richard Lovich

I am honored to have been appointed by FCC Chairman Ajit V. Pai to serve on behalf of AAHAM as a member of the Hospital Robocall Protection Group. This is an advisory committee that will be developing best practices on how voice service providers can better combat unlawful robocalls made to hospitals; how hospitals can better protect themselves from such calls, including through the use of unlawful robocall mitigation techniques; and how the Federal Government and State governments can help combat such calls.

This is a unique opportunity for AAHAM to have direct input on major policy decisions directly impacting our industry.

The impact of unlawful robocalls to hospitals is primarily an IT issue. As a revenue cycle professional, you may not even be aware of the volume of robocalls that your hospital is currently receiving. I would appreciate the opportunity to speak with a representative of your IT department on how such calls have impacted your hospital and obtain any suggestions they have on the topics listed above. This will be of tremendous help to me in representing AAHAM on this committee. I believe a short call would not take more than 10-15 minutes. Please ask them to contact me at [email protected].

Thank you very much for your help on this and please let me know if you have any questions or comments.

Richard A. Lovich, Managing Partner

Stephenson, Acquisto & Colman

303 North Glenoaks Blvd. 7th Floor

Burbank, CA 91502

Main: 818-559-4477